Family Minded Account Payment Plan

Overdue Account Policy

We understand that financial difficulties can arise. If you have an outstanding balance, we're happy to work with you to create a flexible payment plan, with a minimum weekly payment of $20 or 10% for larger debts.

Flexible Payment Plans

Repayments must be made on time as agreed upon in the plan.

All future sessions must be paid for on the day of service via direct deposit, EFTPOS, PayPal, or BPAY.

You must maintain our 75% attendance policy for appointments.

Failure to Meet Requirements

If you are unable to make the agreed-upon repayments or follow these requirements, your appointments will be cancelled.

Financial Difficulty and Support

If you're facing financial hardship, we encourage you to talk to your GP about a referral to a mental health care service under the CAREinMIND program. This is a free service for eligible people, and Family Minded is one of the providers.

Our Goal

Our goal is to find a solution that works for you while ensuring the clinic's financial viability. We value your ongoing care and want to support you in making these payments.

Next Steps

Complete this form and make your first payment.

Please Note

Non-payment of your outstanding balance may result in referral to a debt collection agency.



PAYMENT OPTIONS

You may chose one of three ways to pay off your debt.

1) direct debit arrangement via Ezidebit (see link below, fees and charges apply)

2) set up recurring payments into our bank account (see 'direct deposit' details below)

3) Credit card payments

Direct deposit - If you elect to pay this yourself this will be your responsibility to track payments and ensure they are made regularly. Automated Credit card payments - If you elect Halaxy automatic payment plan we will send you a credit card info request form please complete this as soon as possible to ensure the plan is finalised. Please ensure funds are available for the payments. Missed payments will nullify this plan.

Direct debit (Ezidebit)

1) Direct debit (Ezidebit)

LINK HERE

Please ensure to read the Service Agreement section as fees and charges will apply to the service,

Direct deposit payments (recurring)

2) Family Minded banking details

(please ensure to use the invoice number as the reference for correct allocation of funds)

Most banks accounts will allow you to select recurring payments, choose the amount, frequency, start and end date of paymenys. 

Account Name: Katherine Hill Psychological Service    

BSB: 063 533 

Account: 1080 8404

Credit card payments (automated)

3) Arranging credit card payments.

Automated Credit card payments - If you elect Halaxy automatic payment plan we will send you a credit card info request form please complete this as soon as possible to ensure the plan is finalised. Please ensure funds are available for the payments. Missed payments will nullify this plan.


By ticking Yes I am agreeing to these terms.

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